As the backend of our platform has changed when you log in for the first time you will need to request a new password.
If you use Roku, Amazon Fire TV, iOS or Android please use your old passwords to sign in until the updates come through for those applications.
All apps will be receiving a major update as well in the coming weeks.
– THE VIDI SPACE TEAM
If you have any issues or confusion during this process, please contact us at firstname.lastname@example.org.